FAQ

 

How much does delivery cost?

Delivery is calculated according to the weight of the items you're buying. BUT, if you spend over $150, shipping is free! So start spending!

 

How long will it take for my order to get to me?

We endeavour to pack your order within 1-2 days of receiving it, and we then lodge it with the shipping carrier, Australia post. As a guide, they work to the following shipping times:

If you're within NSW:

Metro - up to 2 business days

Country - up to 5 business days

If you're outside NSW:

Metro - up to 3-6 business days, depending on lodgement and destination points

Country - Australia Post don't provide a guide for this, but we'll get your order in the post as quickly as possible!

Express Shipping orders will be picked ahead of regular shipping orders, and will arrive quicker, as per the AusPost guidelines.

 

Do you deliver internationally?

We DO NOT currently offer international shipping.

 

What if an item is damaged on its way to me?

Although I do regularly tell my son "it still tastes the same, even if it's broken!", in the unlikely event that a product is damaged in transit, get in touch and hopefully we can work something out! 

 

I'm desperate to track down a product and you don't have it! Can you get it?

Get in touch if you're on the hunt for an amazing product you lived off while on an American or European holiday - we can do our best to get our hands on it! We're always looking for new ideas about great products.

 

What is your return policy? 

We do not accept returns for changes of mind or incorrect selection, please choose carefully before purchasing! If for any reason you are unsatisfied with the quality or condition of any product that you receive from us, as always, please get in touch and we will work to resolve your concern.